Making sure customers pay on time requires a proactive approach to collections. We aim to contact customers on the due date or just before and record all information at a transaction level which accurately forecasts cash-flow, putting YOU in control!.
Our own uniquely designed collections system, which allows us to implement different collection strategies to suit the different needs of our clients. Our approach is simple, be professional and deliver a great service. Our ability to provide meaningful management information allows our clients to get on with growing their business.
- Having an experienced team of credit professionals means we collect debts fast.
- Total transparency in what we do and when we do it – you receive weekly updates giving details on the work completed and issues outstanding.
- Having in-house credit manager means that you receive a progressive service and a free pre-legal appraisal.
- A business partner you can rely on – we constantly measure levels of customer satisfaction, serving as a catalyst to improving our services.
- Professionalism – Globus is a business partner you can trust.
- Knowledge - we have the expertise and experience to offer a service that delivers measurable results.
- Increase value to your business by reducing all costs and maximizing receivables.
- Working in your name provides continuity of service.
- Accountability - a Service Level Agreement outlines the aims, objectives and delivery of our service.
- Informed decisions - facilitated by management information that is both transparent and reliable.